How to Apply for an SUNDAR New Connection
Getting a new electricity connection is usually straightforward when you prepare the required documents and follow local office instructions. Whether you need a residential, commercial, or industrial connection, this guide will walk you through every step.
Step-by-Step Application Process
- Identify your local electricity office — Use your bill copy or official PITC channels to find the office for your meter area.
- Submit an application form — Fill out the New Connection Application Form.
- Provide required documents — Submit all necessary documents listed below.
- Pay the demand notice — After verification, a demand notice is issued for your case. Pay only through officially listed channels.
- Wait for installation — The concerned office schedules meter installation and connection activation.
- Connection activated — Once the meter is installed, your electricity connection will be live.
Required Documents
For Residential Connection
- Copy of CNIC (National Identity Card)
- Copy of property ownership documents (registry, allotment letter, or rent agreement)
- No Objection Certificate (NOC) from building/housing society (if applicable)
- Passport-size photographs (2 copies)
- Attested copy of the property map/layout plan
For Commercial Connection
- All residential documents listed above
- Business registration certificate or NTN number
- Commercial property proof
- Load requirement details (estimated electricity demand in kW)
Fees and Timeline
⚠️ Important: New connection charges and processing time vary by load, location, and technical conditions. Always rely on the official demand notice and instructions issued for your case.
- Submit complete and correct documents to avoid delays
- Keep your application and payment references safe
- Follow only official payment instructions on the issued demand notice
- For status updates, use official PITC channels listed below
Track Your Application Status
- Calling PITC Contact Centre 118 for complaint routing
- Visiting the local office where you submitted your application
- Checking bill.pitc.com.pk/sundarbill
- Follow up with the same office where your application was submitted and keep your application reference number.